Support
Frequently asked questions
Getting Started
1Create an account at neuracities.com/signup.
2Log in to your web dashboard—no downloads or installs.
3Claim your daily free credits.
4Explore!
Nope. NeuraCities is built for non-technical users. Everything happens in an intuitive web interface—no coding or GIS background needed.
Credits power each map, analysis, or report.
You get a set number of free credits daily.
Soon, you'll be able to purchase extra credits for larger or ongoing projects.
Privacy & Data
Absolutely. Your maps, projects, and account details are private and stored securely. We never share your information.
Our data comes from credible public sources, primarily government open data portals and verified municipal databases. The accuracy of any dataset reflects the quality of its original source. If NeuraCities pulls a dataset that doesn't match what you're looking for, simply ask it to find the correct one and it will happily adjust.
We tap into public city and agency datasets—everything from infrastructure (roads, utilities) to environment (green spaces, flood maps) to amenities (schools, transit stops). If there's a specific dataset you need, drop us a line!
Features & Capabilities
NeuraCities lets you explore basic geospatial patterns and relationships. You can ask things like "What's nearby?", "What overlaps with this area?", or "How much area does this cover?" and get quick answers. More advanced capabilities are on the way!
Yes, you can upload shapefiles, spreadsheets, or PDFs to analyze alongside built-in data.
In upcoming versions, we'll offer API integrations and custom connectors—perfect for tying into ArcGIS, QGIS, CRM systems, and more.
We have extensive coverage of major cities worldwide, with particularly strong coverage across North America. Our platform can access hundreds of municipal and regional data portals. Simply provide detailed prompts—NeuraCities can often find and integrate the exact datasets you need.
Collaboration & Usage
Yes! Invite colleagues to view, comment, and co-author projects. For dedicated team features, training, and bulk credits, email us at contact@neuracities.com.
Yes! We just ask that you provide appropriate attribution in your work. We strongly recommend reviewing and validating results before making business-critical decisions, as with any analytical tool.
We want your input! Use the in-app chat widget, email contact@neuracities.com, or join discussions on our Community Forum (coming soon).